Where do you ship internationally?
International shipping is currently available in Australia, Canada, and the United Kingdom.
What is your international shipping time frame?
Processing takes 24-48 hours, then shipping generally 4 to 6 weeks.
We ship international orders on Tuesdays and Fridays.
Each postal service has their own length of time it will take for delivery, and you'll want to check with your local postal service to determine average delivery times (including customs if they have that information). Remember to account additional time for customs.
Do you guarantee holiday delivery?
At this time, LazyOne does not guarantee International delivery by any specific deadlines, holidays, etc
Where does my order come from? Who is your International shipping provider?
We are located in North Logan, UT. Our international shipping is provided and contracted by UPS Priority Mail Innovations.
This provider has contracts within the foreign countries we ship to. Some require that UPS transfer the package to the local postal services.
Can you expedite my international shipment?
Not at this time.
How much is International shipping?
Shipping costs start with our flat rate of $15.00, then goes up by number and weight of your ordered items. Costs charged by LazyOne do not include anything attached or associated with duties or customs.
How do I know if my package has shipped?
You will receive an automated email with tracking information once the package has shipped. If you have any questions about your order, please email email@example.com.
What if my order says it was delivered, but I did not receive my package?
Sometimes packages get lost by UPS. If this happens please contact us directly and we will research this with you and come to a resolution.
Can I return part or all of my order?
Please see our Return Policy.
Yes, however, you will be required to cover shipping costs.
What if my order is returned to you?
If your order is returned, there will be two options: to re-send it, or credit it. Together we’ll determine the best course of action.
- Re-sending will require:
1- Ensured proper address *If undeliverable; we’ll require a different shipping address
2- Availability for someone to receive the order
- Crediting refunds the cost of order directly to the original payment method.
Once issued, a credit will take 3 to 5 business days to appear on your records.
LazyOne will withhold the shipping cost from your credit when:
1- Address undeliverable
2- Customer unavailable for attempted delivery (more than 1x)
3- Package lost/ stolen
4- Returns/ Exchanges
5- Duplicate orders
5- Refused delivery